Common Problems In Motorola Moto G72 & THEIR FIXES!

Hey, friends welcome back to the amazing article, Today in this article, we will troubleshoot common problems in Motorola Moto G72.

Before proceeding to the post, let us know some of the specs of this phone.

Motorola has recently added a new phone called Motorola Moto G72, this phone comes with a 6.55-inch P-OLED FHD+ display with a 120Hz refresh rate.

The Motorola Moto G72 is powered by the latest Octa-core latest MediaTek Helio G99 (6nm) processor and according to GSMarena, it has been launched in a single 128GB 6GB RAM variant.

Talking about the battery and operating system, the Motorola Moto G72 runs on Android 12 and is powered by a 5000 mAh battery with 33W fast charging.

As far as cameras are concerned.

The Motorola Moto G72 has a Triple-camera setup, with a 108-megapixel primary camera, then an 8-megapixel ultrawide camera, and then a 2-megapixel macro sensor.

That’s It 🙂

After using the Motorola Moto G72 device, many users are facing common issues and problems with the Motorola Motorola Moto G72.

But don’t worry, in today’s guide, I will explain the troubleshooting of Common Problems In the Motorola Moto G72 and give a proven solution.

Troubleshoot Common Problems In Motorola Moto G72: Network, Heating, Camera, and More

First of all, in this article, we will discuss various common issues and problems with the Motorola Motorola Moto G72 and also know the solutions to fix them.

All the steps and remedies that I have described below are tested and proven methods, so read this article till the end.

Don’t worry, I’ve shared 12 plus different common problems and their solutions, a problem that almost everyone faces.

I am sure that with this guide today you will definitely get a solution to the problem happening on your phone.

Please read all the steps and remedies included in this article carefully, please do not rush! This guide will eventually help you.

Issue – Network problem in Motorola Motorola Moto G72

If you are facing a network problem on your Motorola Moto G72? So don’t worry, below I have listed some effective tips that you can try to fix the network problem on your Motorola Moto G72.

Solutions:

• Turn the airplane mode on and off for a few seconds.
• Try turning off your SIM card for some time and then turning it on.
• Make sure to check your device in Safe mode. Here’s a comprehensive Guide
• Once, Reset your device network settings.
• Also, update the software to the latest version.
• If your problem is still not resolved, then the last option is to factory reset your Motorola Moto G72.
• That’s It 🙂

Read Here: Network problems in Realme Narzo 50 Pro, How to Fix Them!

Problem – Overheating problem in Motorola Moto G72?

Whenever you play games or use features or apps that require a lot of power, your phone also fast drains the battery, due to which your phone may become temporarily heated up and warm.

Solutions:

• If you are not using Wi-Fi, GPS, Bluetooth, and other connectivity options, turn them off.
• Turn Off auto-brightness and decrease screen brightness.
• Clear all the apps you are not using.
• Uninstall the unnecessary applications installed on the phone.
• Check your device in Safe Mode.
• Update your software to the latest version, if available
• If you follow all the above steps and your problem is still not fixed then the last option is to factory reset your Motorola Moto G72.
• That’s It 🙂

Problem – A sluggish or Lagging User Interface in Motorola Moto G72

Solutions:

• Remove the application you are not using from the Recent tab.
• Once, Restart your Motorola Moto G72. This closes unnecessary processes running in the background.
• If you have battery saver mode turned on in your phone, turn it off.
• Do not play games and don’t open any application while charging the phone.
• Clear the System cache partition of the Motorola Moto G72.
• Do you have still problems with the Touch screen? If it is, then the last option is to factory reset your Motorola Moto G72.
• That’s It 🙂

Must Read: Overheating problem in Samsung Galaxy A04s, How to Fix It?

Issue – Motorola Moto G72 Battery Draining Fast

Many people have this problem if you are also facing the problem of battery drain with your Motorola Moto G72.

To fix the problem of battery drain on your Motorola Moto G72, follow the steps given below:

Solutions:

• First of all, turn off auto-brightness, and Decrease the brightness according to your need.
• Make sure to choose the minimum screen timeout time.
  • Go to Settings → Display → Screen timeout → Select Minimum Screen time (Recommended 30 Seconds)
• Enable Power Saving Mode.
• That’s It 🙂

Problem – Apps Crash Suddenly on the Motorola Moto G72

Since the launch of this smartphone, the users of the Motorola Moto G72 have been facing this app crash problem:

Don’t worry, the problem of this app crash is not only happening on the Motorola Moto G72 phone, but other smartphones have also shown this error.

Solutions:

• First, Reset App Preferences.
  • To do this: Go to Settings → Apps → Tap the Three dots → Finally, Tap Reset App Preferences.
• Make sure if there is a new software update on your phone, install it if the new software update is available.
• If your phone is facing any problem due to a single application, then you can Go to Settings → Apps and Select that app then clear its data and cache.
• Restart your device once after following all these steps.
• That’s It 🙂

Issue: Touch screen issues on Motorola Moto G72

If you are experiencing slow or unresponsive touchscreen issues on your Motorola Moto G72, I have listed some quick steps below that you can use to fix your problem.

Solutions:

• First, Restart your Device and check whether your problem is fixed or not.
• Make sure to neat and clean your phone screen.
• Remove the old screen protector.
• Check your Motorola Moto G72 in Safe Mode.
• Clear the System cache partition of the phone.
• Do you have still problems with the Touch screen? If it is, then the last option is to factory reset your Motorola Moto G72.
• That’s It 🙂

Problem – Fingerprint sensor not working Motorola Moto G72

In many forums and discussion sites, Motorola Moto G72 users have reported issues with the device’s fingerprint reader.

This problem can happen due to many reasons, let us know the ways to fix this problem:

Solutions: 

• Make sure you are using the same finger that you used when setting up the fingerprint.
• This problem is also caused by a malfunction of your phone’s fingerprint sensor, check if the fingerprint sensor is scratched or damaged.
• Remove the old fingerprint in your Motorola Moto G72 and add a new fingerprint.
  • Go to Settings → Security  → Fingerprint → Enter your old PIN, pattern, or password  → Tap the Delete icon → Add a new fingerprint.
• Do you have still problems with the fingerprint sensor? If it is, then you can clear the cache partition of the phone.
• That’s It 🙂

Must See: Fix the Fingerprint sensor not working in Realme GT2 Pro.

Issue – Unable To Send Text Messages on Motorola Moto G72

Solutions:

• First of all, check whether the number you want to send the message to is not blocked.
• Clear the cache of the default message app of your Motorola Moto G72.
• If you do not need the old messages, delete them.
• Once, Restart your Motorola Moto G72 and check whether your issue is fixed or not.
• Turn on flight mode and again Turn it Off.
• That’s It 🙂

Problem – Unable to make and receive phone calls on Motorola Moto G72

Solutions:

• Remove the SIM card from your phone and insert it again.
• Once, Reboot your device.
• If a new software update is available on your Motorola Moto G72, install it.
• Check if flight mode is on in your Motorola Moto G72, if it is on then turn it off.
• Reset your phone Network settings.
• That’s It 🙂

Issue – Bluetooth not working in Motorola Moto G72?

Many times Bluetooth is turned off due to low battery or Bluetooth not being enabled in the phone.

Solutions:

• Make sure to check for new software updates.
• Also, make sure to Verify the Bluetooth device is Turned on and Bluetooth is enabled on both devices.
• Both phones must be nearby to connect to Bluetooth, so check the Bluetooth connection range.
• Once, Restart both devices.
• If your problem is not solved then Reset your device’s Network Settings.
• That’s It 🙂

Read Here: Fix Bluetooth not working properly in iQOO Z6 Lite? How to Fix It!

Problem – Microphone not working on Motorola Moto G72

Solutions: 

• First, Restart the phone and record the voice to check if the microphone is OK? If you like the sound quality of the recorded voice, then the microphone is fine.
• Once, Boot your phone in safe mode, if your phone’s microphone works well in safe mode, then the problem is with any third-party application downloaded, uninstall it.
• Ensure that no new software update is available on your phone, install it if available.
• If your problem is still not resolved, then factory reset your Motorola Moto G72.
• That’s It 🙂

Issue – Motorola Moto G72 is constantly freezing or crashing

If your Motorola Moto G72 phone is constantly freezing or crashing then it seems very bad and disappointing.

But don’t worry, to fix this problem I have outlined some troubleshooting steps below that can help fix your problem without sending your phone to a Motorola service center.

Solutions:

• First, Force reboots your Motorola Moto G72.
  • Press and hold the Volume Down Button and the Power Button simultaneously for a few seconds.
• Make sure to Update your Software Version to the Latest Version.
• Once, Boot your device in Safe Mode. Here’s Guide
• If a particular application is causing this problem in your Motorola Moto G72, then you can try to clear the cache and data of those applications.
  • Go to Settings → Apps → Select the Crashing App → Storage → Clear Cache & Clear Data
• If your problem is still not resolved, then factory reset your Motorola Moto G72.
• That’s It 🙂

Troubleshooting Steps for Motorola Moto G72

These are simple troubleshooting steps, many problems are solved by trying them, will definitely try them once.

Boot your device into Safe Mode

• First, press and hold the Power button and Volume Up button at the same time.
• Then you will see a popup window in which you have to press and hold the Power Off option for a few seconds.
• Now you will get the option of Rebooting to Safe Mode.
• Simply Top on the OK button then your phone will boot into Safe Mode.
• That’s It 🙂

Reset your device’s Network settings

• First, Go to Settings.
• Then Tap on the System.
• Tap on Reset Options.
• Now Tap Reset Wi-Fi, Mobile & Bluetooth.
• Finally, Tap Reset Settings, and again Tap Reset Settings.
• That’s It 🙂

 Factory Reset your device

• First, Go to the Settings App.
• Then Tap on the System → Reset Options.
• Tap on Erase All Data (Factory Reset)
• Now click on Erase All Data, then enter your phone’s screen lock.
• Finally, Tap Erase All Data.
• That’s It 🙂

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Conclusion:

So in this guide, I have discussed all the common problems in the Motorola Moto G72. I have shown you some key issues above and a proven solution to fix them. I hope you liked this article.

If you are facing any other problems with your Motorola Moto G72, then be sure to tell me in the comment section below.

I will try to resolve your issue as soon as possible and thanks for staying up to the end with this guide.